THE TULALIP TRIBES
Job Title: Paralegal
Tribal Department: Child Support Program
Job Summary: Provide assistance to the Child Support Reservation Attorney and Case Managers on a variety of cases with a variety of skills.
Employee Classification: Non-Exempt
Background Tier Classification: Tier II
Safety Sensitive Classification: No
Compensation: $46,550 - $51,334 annually
● High School Diploma or GED required
● Business, computer and related software courses required
● AA/Certificate in Paralegal studies required
● Associated Degree in Business Law or equivalent vocational degree of related courses preferred
● Must have five (5) years’ Paralegal experience
● Must have three (3) years customer service experience.
● Must have two (2) years’ experience in a position that required compliance with confidentiality
● Must have two (2) years’ experience in Microsoft Office application, particularly Word, Excel and Access.
● Must have one (1) year experience with Child Support, TANF program, Beda? Chelh and Tribal Court.
● Ability to type 35 wpm. (Test Required)
● The Tulalip Tribes requires different levels of pre-employment background screening for all positions. Employment is contingent upon successful passing of these background checks.
● No alcohol or drug related criminal conviction within three (3) years.
● No Suspension, Last Chance Agreement (LCA), Dismissal or Demotion within three (3) years
This Employee Reports to: ORA Office Manager for Administrative and Supervisory functions (Reservation Attorney assigned to TCSP will be the lead for assignments etc.)
Employee Supervises: None
Extent of Job Authority: Under the direction of the Tulalip Child Support Program Attorney perform all duties necessary to assist staff and clients in appropriate actions to increase consistent and long term financial support for children.
Specific Duties Performed:
1. Maintain certification to perform buccal swab genetic testing on clients when indicated for paternity establishment.
2. Maintain a working knowledge of the Tulalip Child Support Code and TCSP Policy and Procedures.
3. Perform regular case management services for all active clients utilizing the case management system, ensuring availability to answer question, initiate case action in the event of non-payment and modify orders for changes in client’s circumstances.
4. Identify and utilize all collection actions on cases with the goal of minimizing family conflict by working with parents to obtain cooperation when possible.
5. Establish and maintain good working relationships with clients, other Tribal entities and state and Tribal IV-D agencies.
6. Cooperate with other jurisdiction in a professional manner to collect debts, locate parents, facilitate write-offs and gain full faith and credit on foreign orders.
7. Work with non-custodial parents and employers to establish automatic wage withholdings and serve orders using the deferral wage withholding form.
8. Calculate current and past debt department obligations based on schedule and guidelines and negotiate terms for repayment and assisting parties in reaching arrangements.
9. Refer cases to other IV-D programs when necessary using proper procedures.
10. Professionally represent the child support program and attend various community meetings and events to promote the goals and market the services of the program.
11. Meticulously maintain client file by keeping clear records of actions, conversations and correspondence.
12. Attend training as necessary, including some out of state travel.
13. Maintain high ethical standards for him/her and the child support office is as organized, professional and efficient as possible.
14. Perform other related duties as deemed necessary or requested. Physical Ability: ● Manual and finger dexterity for the operation of a personal computer and routine paperwork. ● Stamina to stand or sit for up to 8 hours ● Stamina to walk, stand, or sit for long periods of time ● Strength to lift objects weighing up to 40lbs as needed ● Mobility to bend or stoop ● Tolerance and patience to deal with upset, angry, intoxicated, or frustrated client(s) ● Tolerance to be exposed to computer screens for long periods of time
● Manual and finger dexterity for the operation of a personal computer and routine paperwork.
● Stamina to stand or sit for up to 8 hours
● Stamina to walk, stand, or sit for long periods of time
● Strength to lift objects weighing up to 40lbs as needed
● Mobility to bend or stoop
● Tolerance and patience to deal with upset, angry, intoxicated, or frustrated client(s)
● Tolerance to be exposed to computer screens for long periods of time
Terms of Employment: This is a regular Full-time position requiring 40 hours per week or 2080 hours per year.
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● Must adhere to strict confidentiality of all departmental information seen and heard at all times.
● Must maintain all office records in strictest confidentiality according to Washington State Bar standards.
● Must have a basic understanding of the Native American Community.
● Must have the tolerance and patience to deal with upset, angry, and/or frustrated persons.
● Must be willing to attend training for Child Support (in and out-of-state) and Tribal Court, among other things.
● Must be able to work evenings, weekends, and/or holidays as needed or requested.
● Must be willing to take the Spokesperson’s exam within 6 months of hire date and then assist with court appearances.
● Must apply for and receive a notary public within 6 months of hire date.
● Must be able to become familiar with Tulalip Tribe codes.
● Must be able to work proficiently and effectively with TCSP staff, court clerks and judges.