Office and Administrative Support Occupation Profiles


The Office and Administrative Support occupation profiles compiled by the U.S. Bureau of Labor Statistics (released in May 2016 and modified in March 2017) include specific information about 56 distinct occupational job types.

Explore the qualifications and nature of each job type through links on this page and throughout the site.

Fast Facts: The Bureau of Labor Statistics (“BLS”) estimates that 22,026,080 are employed in this occupational group earning the “mean annual wage” (as defined below) of $37,260.

If you are interested in assessing long-term trends and comparing the Bureau’s annual surveys beginning in 1988 see here.

In general, the “mean”  is the sum of the total values (e.g., wages) in the data set or survey divided by number of values (while the “median” is the middle value in same the sequence. The term “mean annual wage” (or “MAW”) is calculated by multiplying the mean hourly wage as determined by the BLS by a “year-round, full-time” hours figure of 2,080 hours. So, for example, the Office and Administrative group’s mean hourly wage of $17.913, multiplied by 2,080, results in the mean annual wage of $37,260.

Distinct Occupational Types (by size):
Largest Employment Category--Office Clerks, General—2,955,550
Smallest Employment Category—Communications Equipment Operators—2,150

Highest Paid (mean annual wage)

Lowest Paid (from the lowest)


What’s Hot: “Neither rain, nor snow, nor sleet, nor hail shall keep the postmen from their appointed rounds.” Previously unrewarded efforts are beginning to pay off for postal workers. As of March 2017, Postal Service Mail Carriers ($50,610) and Mail Sorters, Processors, and Processing Machine Operators ($49,710) are the fourth and fifth spots on the Best Paid list of the Office and Administrative Support occupational group. Della Street of Perry Mason fame would also take heart that Executive Secretaries and Administrative Assistants are getting their due, topping the list with an annual average at $58,910 (and making a big jump from the fifth spot at $42,340 as recently as 2008).

What’s Not: Call or arrive anytime and the Hotel, Motel, and Resort Desk Clerks are there to help. Problem is, their mean annual wage ($23,530) often leaves their bank accounts with vacancy. Also underappreciated are the Stock Clerks and Order Fillers ($26,670 and Tellers ($28,060) follow on the Least Paid list.

Wage Estimates for the entire group can be found here.

Sources: In addition to specific citations noted, supplementary source materials include the United States Bureau of Labor Statistics.