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Immigration and Customs Enforcement

Behavioral Health Case Manager (O-5 Billet) Non-Supervisory

Department of Homeland Security · Location Negotiable After Selection

Salary
$1 - $150,000 per year
Pay grade
CC-5
Schedule
Full-time
Appointment
Permanent
Opened
Oct 1, 2026
Closes
Sep 30, 2027
Remote
No
Telework eligible
Yes
Openings
6
Security clearance
Other
Promotion potential
None
Announcement
IHSC-BHU-BHCM-O5-NS-2026

Who may apply: Open to the public

Apply on USAJOBS

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Summary

Coordinates behavioral health services for individuals in ICE custody, including case management, high-risk monitoring, mental health reviews, service referrals, facility visits, continuity-of-care planning, and stakeholder reporting. Requires MSW, independent clinical social work license, and 2+ years post-licensure experience. This position is only open to USPHS officers and Call to Active Duty (CAD) candidates.

Duties

  • DUTIES AND RESPONSIBILITIES: Incumbent coordinates behavioral health services within the assigned area of responsibility for individuals in ICE custody. Behavioral health services include and are not limited to the following: case coordination/management, monitoring high risk individuals, independent behavioral health reviews, behavioral health consultation services, and health record reviews. Incumbent utilizes federal regulations, agency policies, agency procedures, local accreditation standards, national accreditation standards, and evidence-based treatment standards. Program functions require incumbent to communicate with individuals within and outside the department and requires extensive and basic collaboration to meet program goals. The incumbent independently performs a variety of functions which include fact-finding, analyzing data, developing reports, and resolving complex problems. Incumbent may serve as the primary contact for leading services as assigned. Maintains awareness of program operational issues. Briefs and advises supervisory chain on program activities. Communicates program activities to agency leadership and stakeholders. Communication may require different formats (e.g., reports, oral reports, support materials),reoccurring frequency, and multiple communications based on stakeholder (e.g., custody and health staff). Work in conjunction with local ICE/Office of Principal Legal Advisor (OPLA) providing written evaluation reports on the mental health status of individuals placed on SMI (Serious Mental Illness List). Work with Managed Care Coordinators to absorb Accessibility to Healthcare Services component for serious mental illness (SMI) patients. Facilitate appropriate placement for patients who require a higher level of care and transfer to an IGSA or IHSC-staffed facility with increased BH resources Review and adjudicate requests for outside mental health services for detainees in ICE custody and U.S. Customs and Border Protection (CBP). Conduct routine and ad hoc site visits to ICE designated facilities within the Field Office Director's Area of Responsibility (AOR). Provide orientation and guidance to the respective custody and medical staff members of facilities in which ICE detainees are held regarding IHSC policies and procedures. Collaborate with other BHCMs and the RBHC to provide coverage and support as needed (e.g., annual leave, TDY assignments, illness) Assist with the evaluation of compliance with the medical portion of the ICE NDS and PBNDS at local and county detention facilities within the incumbent's AOR and submits findings to RBHC for review and approval. Investigate complaints related to detainee behavioral health care and provides reports as assigned by IHSC Taskings or IHSC leadership. Ensure appropriate plan for continuity of care is established prior to release and removal of ICE detainees with complex health care needs to address urgent or emergent issues related todetainee health care, provide updates to the Field Office and IHSC Headquarters on detaineesin the hospital, and respond to other significant event notifications as needed. Travel required - 25%. TDY as needed to provide clinical care support at IHSC-staffeddetention facilities with critical staffing needs. Follows the supervisory chain of command. Perform other duties and responsibilities as assigned Utilization review/management for inpatient behavioral health hospitalization for IHSC.

Qualifications

PHYSICAL DEMANDS: Sitting and/or standing for extended periods of time (6-8 hours). Performing repeated bending motion. Average manual dexterity for computer operation. Phone use for extended periods of time.

Education

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Clinical Social Workers require successful completion of a master's degree in Social Work (MSW) from a graduate program in social work accredited by Council on Social Work Education (CSWE). Licensed Clinical Social Workers must hold a current, active, valid, and unrestricted clinical license to practice clinical social work independently offered by a U.S. State, the District of Columbia, Commonwealth, territory, or jurisdiction is required. The clinical social worker license must be maintained in a permanent, full, independent, and unrestricted status during the term of employment. The clinical social worker license must be the highest clinical license of clinical social work designated by the licensing board where it was received. This position requires clinical privileging by IHSC. -or- Clinical Psychologists require successful completion of a PhD or PsyD in Clinical Psychology from an accredited graduate program. A graduate program in Clinical Psychology accredited by the American Psychological Association is preferred. Psychologists must hold a full, current, and unrestricted license by a State or Territory at the Doctoral level for psychologists. The Clinical Psychologist license must be maintained in a permanent, full, independent, and unrestricted status during the term of employment. This position requires clinical privileging by IHSC. Minimum of three years' experience as a Licensed Clinical Social Worker or Clinical Psychologist, at the independent level as recognized in the state licensed, whereby clinical supervision is not required. Maintains BLS for Healthcare Providers® certification through the American Heart Association®. Knowledge of the case management process commensurate with training and education at the master's level. Knowledge of a diverse set of group and individual therapeutic modalities (examples include, but are not limited to art, music, drama, creative-writing, life skills, etc.). Ability to…

Job data from USAJOBS.gov. Careers.org is not affiliated with or endorsed by OPM. Retrieved Nov 4, 2026, 5:43 AM EST.