Supervisory Information Technology Specialist

Summary

This position is located in the Nashville Area Office of the Indian Health Service in Nashville, Tennessee. The primary purpose of the position is to direct, coordinate, and evaluate information technology services and resources supporting the Nashville Area Office and Service Unit clinical, administrative, financial, and operational programs. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).

Duties

• Total Compensation Package - Check out IHS's outstanding total compensation package for this job: IT Specialist Total Compensation | Pay (ihs.gov) Direct the Area's information technology program, setting priorities for systems, healthcare applications, telecommunications, technical support, and service delivery across the Area Office and Service Units. Oversee the operation, security, reliability, and improvement of information systems; coordinate responses to major outages, cybersecurity events, and other service disruptions. Develop IT resource and budget requirements, support technology acquisitions, and coordinate contractor and vendor services. Supervise IT staff, including a subordinate supervisor; assign work, evaluate performance, develop employees, and advise senior leadership on technology needs, risks, and priorities.

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. BASIC REQUIREMENT(S): Information Management - Identifies a need for and knows where or how to gather information, organizes and maintains information or information management systems. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Technical competence - Uses knowledge that is acquired through formal training or extensive on the job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. In addition to the Basic Requirements, you must also meet the Minimum Qualifications stated below. MINIMUM QUALIFICATIONS GS-14: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Specialized experience: directing a complex information technology program that supports geographically dispersed clinical and administrative operations. Experience must include setting IT priorities; overseeing systems, applications, cybersecurity, and service continuity; managing budgets, acquisitions, and technical staff; resolving significant operational issues; and advising senior leadership on technology needs and risks. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

There are no education requirements.