HOUSING MANAGEMENT ASSISTANT

Summary

This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer.

Duties

• You will plan, organize, and perform work required to ensure proper customer service and compliance with appropriate mandates of the Housing Program.
• You will receive and process complaints and related investigations concerning residents, and forwards recommendations to a supervisor.
• You will provide advice and assistance to local housing officials or residents on routine matters pertaining to housing admissions, income limits, rent ranges, grievance procedures, and other related topics.
• You will conduct joint resident-management walk-throughs of quarters to evaluate the cleanliness, maintenance, and habitability of the unit, furnishings, equipment, and facilities.
• You will coordinate and monitors maintenance, property management, and service contracts.

Qualifications

GS-07: Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: coordinating all check-ins and check-outs necessary to monitor occupancy and vacancies of occupants in housing units AND assisting with developing, evaluating, and making recommendations to management on plans and program management strategies concerning housing policy, servicing guidelines, and departmental requirements. GS-05: Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-04 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: assisting in coordination of all check-ins and check-outs necessary to monitor occupancy and vacancies of occupants in housing units AND assisting with applications, complaints, and maintenance coordination. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/tabs/group-standards/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.