Clinical Laboratory Scientist (Quality Manager)

Summary

A Clinical Laboratory Scientist (Quality Manager) facilitates team processes by working in collaboration with team members to ensure that tasks, priorities, goals, needs, and achievements are coordinated with management. Provides authoritative consultative services to management at all levels of the organization as it applies to quality management in a clinical laboratory setting. Maintains a laboratory performance improvement program and ensures monitoring of components and customer feedback.

Duties

• Total Rewards of a Allied Health Professional The CLS (Quality Manager) serves as a consultant, facilitator, trainer, and technical advisor to staff at all levels to ensure facility compliance with clinical laboratory accreditation and regulatory standards that include, but are not limited to, Joint Commission (JC), College of American Pathologists (CAP), and the Office of the Inspector General (OIG). The CLS ensures the laboratory maintains continuous readiness and supports the organization's performance improvement and patient safety programs. The CLS maintains a laboratory performance improvement program, ensures monitoring of components and customer feedback, and interacts with management officials and organizations involved in inter- laboratory quality assurance and proficiency testing. This individual develops, implements, and performs quality management policy review. The CLS advises lab management on quality management concerns that could impact other services and assists with the necessary follow ups. The CLS identifies current lab functions needing improvement and develops a plan with associated individuals to implement change and monitor improvement. The CLS uses comprehensive knowledge for statistical evaluation and analysis and understands laboratory operations and the laboratory's relationship to the organization. The CLS follows laboratory quality control/assurance practices based on policies, procedures, and principles. The individual evaluates and implements new techniques and procedures to address laboratory quality including development of validation plans in terms of equipment, method comparison, and establishment of reference intervals using statistical methods and theoretical knowledge. The CLS provides oversight, guidance, and advice to develop required quality assurance monitors and focused reviews. This individual provides consultative services for laboratory-related root cause analysis, health care failure mode effect analysis, and sentinel events and develops action plans and outcome measures. The CLS establishes processes to monitor compliance with policies, identify patterns and/or trends, and ensure findings from quality management activities and performance improvement initiatives are used to redesign systems to improve quality. The CLS implements surveillance procedures to monitor variables that affect quality of services. The CLS is skilled in evaluating, interpreting, and teaching others to use quality control procedures and implement corrective actions. - Applies policies, precedents, regulatory, licensing, and accrediting requirements to establish and monitor appropriate reference laboratories utilized at WTVAHCS. - Assists supervisor in ensuring compliance with rules and regulations of assorted regulatory agencies such as CAP, The Joint Commission, and OSHA. Coordinates quality control activities and proficiency testing program with the supervisor. - Researches qualitative and quantitative methods. Performs statistical analysis on quality control and quality assurance monitors. Duties continued in Education Section Work Schedule: Monday - Friday, 8 AM - 4:30 PM Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). This will be considered on an individual basis and is at the discretion of the hiring manager to request. Medical Center Director approval is required before this can be offered. Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). This will be considered on an individual basis and is at the discretion of the hiring manager to request. Medical Center Director a…

Qualifications

Education. A bachelor's degree or higher from an accredited college or university Foreign Education. To be creditable, education completed outside the U.S. must be deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational credentials. Graduates of foreign baccalaureate degree programs meet the educational requirements if they meet either of the following: Foreign transcripts are evaluated by an acceptable evaluation agency, and the degree is found to be equivalent to a NAACLS-approved U.S. clinical laboratory science degree program. OR Eligible to take the certification examination. You must submit a letter from ASCP BOC or AMT stating that you are eligible to take the certification examination. NOTE: Possession of one of the following certifications automatically determines the foreign education as creditable and no further documentation or proof of equivalency is needed. (a) Generalist certification as an MLS given by ASCP BOC or AMT. (b) Generalist certification as an MT given by ASCP BOR or AMT. (c) Categorical certification or Specialist certification (related to this position) by ASCP or AMT. Certification. Candidates must meet one of the certification options below. (a) Generalist certification as an MLS given by ASCP BOC or AMT. (b) Generalist certification as an MT given by ASCP BOR or AMT. (c) Categorical certification or Specialist certification (related to this position) by ASCP or AMT. GS-12 GRADE DETERMINATION: CLINICAL LABORATORY SCIENTIST (QUALITY MANAGER) Specialized Experience: Must have one year of creditable experience equivalent to the next lower grade level, GS-11 Note: To be equivalent to the GS-11 level, experience also had to be gained while having an active: Generalist certification as an MLS given by ASCP BOC or AMT (or) Generalist certification as an MT given by ASCP BOR or AMT (or) Categorical certification or Specialist certification by ASCP or AMT related to the lab section for this position Creditable Experience. To be creditable, the experience must have required the use of knowledge, skills, and abilities associated with current CLS practices. The experience satisfying this requirement may be paid or non-paid employment as a CLS in the health care field. Research laboratory experience does not fulfill this requirement. Quality of Experience. Qualifying experience must be at a level comparable to CLS experience at the next lower grade level of the position being filled. For all assignments above the full performance level (FPL), the higher-level duties must consist of significant scope, administrative independence, complexity, and range of variety as described in this standard at the specified grade level and be performed by the incumbent at least 25% of the time. Reference - GS-11 Clinical Laboratory Specialist Experience is the following: This is considered full performance level for a CLS. A CLS at this level independently carries out the day-to-day operations in the laboratory. The CLS develops, performs, evaluates, interprets, correlates, and validates the accuracy of laboratory procedures and results in line with current laboratory regulatory requirements. The work performed may be in a variety of laboratory specialties such as chemistry, microbiology, immunology, hematology, and immunohematology. Testing procedures are performed on a variety of biological specimens and/or environmental samples using manual or automated methods. In addition to routine testing, the CLS conducts quality control and routine maintenance of instrumentation and troubleshooting. The CLS correlates abnormal lab data with pathological states, determines the validity of test results, and the need for additional tests. Specific targeted laboratory responsibilities or projects may include laboratory safety officer, analyzer specialist, primary operator on new test systems, quality control specialist, supply control, an…

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. NOTE: If your school has changed names, or is no longer in existence, you must provide this information in your application. NOTE: If your school was accredited by a body recognized by the US Dept. of Education at the time of graduation but is no longer listed on the US Dept. of Education website, you must provide documentation of accreditation with your application packet. Duties Continued: - Identifies, defines, and resolves issues associated with complex aspects of the collected data - Provides authoritative representation and interaction with management officials, test reagent and instrumentation manufacturers, and with organizations involved in inter-laboratory quality assurance and proficiency testing. - Serves as a primary source of information for maintaining current instrumentation. Evaluates new and evolving developments in laboratory instrumentation and automation. - Prepares procedure manuals and reports, maintains records, SDS, supplies/inventory, student activities, and administrative information. Prepares and presents work-related information to supervisor. - Coordinates employee training in the methods and techniques of the appropriate laboratory areas. - Provides administrative support as needed to include file maintenance and timekeeping duties. - Develops and updates technical policies and procedure manuals. - Works with laboratory COR to validate invoices for the section to ensure accurate and time…