Information Technology Specialist

Summary

For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/. As needed, additional positions may be filled using this announcement.

Duties

• If selected for this position, you will join a well-respected team that is responsible for providing litigation support advisory assistance involving a wide variety of computer hardware, software and graphics applications. Typical work assignments will include: Performing a wide range of information systems analysis, development and installation in support of District litigation support activities. Analyzing litigation support requirements to develop or recommend appropriate strategies to meet user needs. Organizing documents for ingestion, preparing appropriate indices, defining data file search criteria and indexing/coding fields. Training and instructing Assistant United States Attorneys (AUSA), legal administrative specialists, paralegals and other staff on organizing case information for mass uploading into a database utilizing comprehensive bates numbering for efficient retrieval. Troubleshooting and examining hardware, software, and Audio-Visual equipment. Pre-processing audio and video files provided as evidence from partner Agencies by converting them into an acceptable file format for use with trial presentation programs. Diagnosing and resolving litigation support computer system problems and customizing databases and programs to meet user needs. Maintaining inventory and tracking for a variety of litigation support equipment. Creating original training material and leading training sessions to demonstrate preferred techniques in processing evidence. Responsibilities will increase and assignments will become more complex as your training and experience progress.

Qualifications

MINIMUM QUALIFICATIONS: Under the Competency-Based Qualification Standard for the IT Management Series (2210), applicants must: 1. Meet or exceed all required competencies at the minimum proficiency level for the GS-12 grade, as described below; and 2. Have the required specialized experience for the GS-12 grade, as described below. You may be considered ineligible and removed from further consideration for the position, if you fail to meet any of the criteria above. SPECIALIZED EXPERIENCE: You must have the knowledge, skills, and abilities/competencies which demonstrate the likelihood to perform successfully the duties of the position and are related to the work of the position to be filled. These knowledge, skills, and abilities/competencies are normally attained through the equivalent of one year of specialized experience equivalent to the next lower grade level of the position being filled, but may now be obtained through other means. Such demonstratable knowledge, skills, and abilities/competences may be typically gained in the IT field or through the performance of work where the primary concern is IT. To be eligible at the GS-12 level, you must have one full year of specialized experience equivalent to the GS-11 level in Federal Service. Specialized experience is defined as providing data management litigation support services for use in trial preparation through analysis of litigation support requirements. Examples include: processing the collection, analysis and/or presentation of Electronic Discovery Data utilizing industry standard software such as OnCue, Nuix eDiscovery Workstation; administering and maintaining case evidence databases utilizing industry standard software such as Everlaw; providing technical advice on legal automation requirements and system capabilities; testing, configuring, installing, maintaining, and controlling litigation support software; training others on the utilization of litigation support technology to organize voluminous case information and/or a variety of audio and video evidence formats. At the GS-12, the following competencies are required: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems. Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Teamwork - Encourages and facil…