IT SPECIALIST

Summary

This position is located in the Department of Homeland Security (DHS), Office of the Chief Security Officer (OCSO), Enterprise Security Services Division. The primary purpose of this position is tot serve as an IT Specialist technical expert who is responsible for extremely complex, state-of-the-art systems administration functions. Non-BU: This is a non-bargaining unit position.

Duties

• As a IT SPECIALIST, GS-2210-13, your typical work assignments may include the following: Serving as a technical expert responsible for analyzing and verifying the feasibility of advanced systems design and integration within established and planned frameworks; evaluates technological advancements and determines optimum hardware and software requirements for new initiatives. Planning, managing, and directing information systems administration projects and operations; monitors the implementation of approved programs and projects, ensuring compatibility with broad policies and program guidance. Providing expert guidance on all matters pertaining to planning, implementing, and managing computer automation and networking technology; provides authoritative program-related advice and recommendations regarding current and future information systems concepts, doctrine, and methods. Coordinating with users and the technical community on operating requirements; analyzes and evaluates proposed services and technology and assists in developing fielding requirements throughout the DHS community to ensure successful implementation. This announcement will be open for 5 business days OR until the first 100 applications have been received, whichever happens first. View common definitions of terms found in this announcement: Common Definitions.

Qualifications

All Applicants must meet Basic Experience Requirements:Applicants may qualify by meeting or exceeding the minimum proficiency level established for each of the required competencies, in addition to meeting the specialized experience requirement as demonstrated through the assessment of skills. You must possess IT-related experience (paid or unpaid experience and/or completion of specific, intensive training (e.g., IT certification), as appropriate) demonstrating each of the nine competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (i.e., any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems. Interpersonal Skills- Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations. Oral Communication- Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving- Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Teamwork- Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. Technical Competence- Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. And Specialized Experience described below. Specialized Experience: To qualify for the GS-13 grade level the applicant must possess one year of specialized experience, equivalent to the GS-12 grade level in the Federal government, performing duties such as: Developing, interpreting, and implementing enterprise-wide IT policies, procedures, and service delivery strategies, while providing expert technical advice to management on critical IT issues and new developments; designing and executing infrastructure migration strategies, utilizing advanced systems administration theories and information systems security standards to plan for continuity of operations during server technology deployments; formulating and presenting comprehensive integration plans that successfully incorporate new server technologies into existing enterprise IT architectures; utilizing systems concepts and simulation tools to evaluate, verify, and project the impact of new systems administration developments on current and planned enterprise IT infrastructure; translating complex user requirements into technical system specifications, aligning them with existing technology, policies, equipment limitations, and service contracts to coordinate IT service delivery;…

Education

Not Applicable.