CBP Officer (TTP-Field Liaison)

Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Admissibility & Passenger Programs, Trusted Traveler Programs, located in Washington, DC.

Duties

• The Trusted Traveler Programs office within U.S. Customs and Border Protection's Office of Field Operations oversees the administration, operations, innovation, and policy for programs designed to expedite customs processing for pre-approved, low-risk international travelers. Trusted Traveler Programs engages with the Field to support their management of CBP Enrollment Centers and the various Enrollment options, such as Enrollment on Arrival and Enrollment on Departure programs, provide training, guidance, and resources. TTP leverages technology to both enhance the traveler's experience and create processing efficiencies while ensuring security. Joining the Customs and Border Protection Office of Field Operations will allow you to use your expertise to manage one or more national programs in order to help to detect and prevent terrorists and instruments of terror from entering/exiting the U.S. Apply for this exciting opportunity to direct programs that strengthen the Department's ability to perform homeland security. This position starts at a salary of $125,158.00 (GS-13, Step 1) to $162,708.00 (GS-13, Step 10). Salary above includes Special Rate for Customs and Border Protection Officer positions in the Washington-Baltimore-Arlington, DC-MD-VA-WV-PA locality pay area. Typical Duties Include: Serving as an expert Program Manager and well-informed resource, supporting, guiding, informing, and advising CBP Officers in the Field and in management to ensure the effective performance of the full range of intelligence analysis, examination, and law enforcement activities relating to the arrival and departure of persons, conveyances, and merchandise entering the United States. Performing comprehensive liaison duties, working in close partnership with Field Operations Executive management to strengthen effective communication and involvement across Field Offices, Ports of Entry, and Enrollment Centers. Conducting thorough program evaluations to assess the effectiveness and efficiency of Trusted Traveler Programs and related CBP operations, working with CBP leadership and other stakeholders to create, formulate and write policy as well as implement new policies and procedures that enhance the security and efficiency of CBP operations. If going from a LEO Covered Position to a Secondary CBPO Special Retirement Covered (SRC) Position: Please be advised that when you enter on duty in this Secondary CBPO SRC position you will no longer be covered under the Special Retirement System for Law Enforcement Officers, but will only be covered under the Federal Employees Retirement System (FERS). For further information on the Secondary CBPO Enhanced Retirement Coverage, please see the Qualifications section If going from a Primary CBPO Special Retirement Covered (SRC) Position to a Secondary CBPO SRC Position and you have less than 3 years in a Primary CBPO SRC Position: Please be advised that when you enter on duty in this Secondary CBPO SRC position you will no longer be covered under the Special Retirement System for CBP Officers, but will only be covered under the Federal Employees Retirement System (FERS) or covered under your applicable non-special retirement system depending upon previous service. For further information on the Secondary CBPO SRC, please see the Qualifications section.

Qualifications

Experience: You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Performing as an expert CBP Officer and well-informed resource, supporting, guiding, informing, and advising CBP Officers in the Field and in management to ensure the effective performance of the full range of intelligence analysis, examination, and law enforcement activities relating to the arrival and departure of persons, conveyances, and merchandise entering the United States. Demonstrating deep familiarity with CBP policies and procedures in regard to sensitive, complex, unusual, and unprecedented situations. Preparing detailed briefing materials, analyzing complex data, and making informed decisions on important issues for presentation. Searching, obtaining, assembling, and reviewing information and sensitive intelligence through a wide range of methods and from a diverse variety of sources, including Federal, state, and local law enforcement agencies, military departments, foreign governments, financial institutions, and technology companies.v NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Secondary CBPO Special Retirement Coverage: This is a secondary position subject to mandatory retirement under the special retirement provisions for Customs and Border Protection Officers (5 CFR 842.1003; 5 USC 8425(b), 5 USC 8335(b); and 5 USC 8412(d). Employees in secondary positions must meet the following conditions in order to be eligible for special retirement provisions: moved directly from a primary position to a secondary position without a break in service; complete 3 years of service in a primary position; and, if applicable, have been continuously employed in a secondary position or positions since moving from a rigorous position without a break in service exceeding 3 days. For more information on required years of service and retirement age, click on this link If you have questions regarding your retirement coverage provisions, please contact the CBP Retirement Operations Center at (202) 863-6180. The customs and border protection officer mandatory separation provisions of 5 USC 8425 do not apply to an individual first appointed as a customs and border protection officer before July 6, 2008. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 11/10/2026 The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening…

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. Administrative Secondary CBP Officer (CBPO) Special Retirement Coverage (SRC) Requirement: This position meets the definition of secondary administrative CBPO SRC under the laws and regulations defined in 5 U.S.C. 8331 (31), Civil Service Retirement System (CSRS) and General Provisions for CBPO defined in 5 U.S.C. 8401(36), Federal Employees Retirement System (FERS). The criterion is that knowledge, skill and ability in a position deemed to meet primary CBPO SRC is a mandatory prerequisite to satisfactorily perform the major duties and responsibilities of this job. The conditions for coverage of a secondary position are contained in 5 C.F.R. § 831.1604 for CSRS and 5 C.F.R. § 842.1003 for FERS. As defined in 5 C.F.R. § 831.1602 CSRS and 5 CFR 842.1002 FERS, to be eligible for this secondary administrative CBP) SRC position you must have permanently served in a primary CBPO SRC position, e.g. Customs Inspector, GS-1890; Immigration Inspector, GS-1816; Canine Enforcement Officer, GS-1801; or CBP Officer, GS-1895.