Supervisory IT Specialist (Systems Analysis)

Summary

This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Center for Consumer Information and Insurance Oversight (CCIIO), Division of Insurance Oversight & Transparency Applications (DIOTA). As a Supervisory IT Specialist (Systems Analysis), GS-2210-14, you will serve as the Deputy Director of the Division of Insurance Oversight & Transparency Applications (DIOTA).

Duties

• Collaborate with Division Director in planning work to be accomplished by subordinates, set and adjust short-term priorities, and prepare schedules for completion of work.
• Provide technical advice, guidance, and recommendations to management and other technical specialists on critical IT operation management issues
• Conduct monitoring and adjustments in development and operations covering project design, development, and implementation.
• Oversee, and direct teams on maintaining operational readiness, providing input on schedules and assessing the availability and reliability of multiple.
• Oversee contractors and ITPMs, monitoring progress and making immediate decisions on mission critical issues and negotiating with business owners to this effect.

Qualifications

ALL QUALIFICATION REQUIREMENTS MUST BE MET WITHIN 30 DAYS OF THE CLOSING DATE OF THIS ANNOUNCEMENT. Your resume (limited to no more than 2 pages) must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from being considered further. Basic Requirement: You must have IT-related experience demonstrating each of the four competencies listed below: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND In order to qualify for the GS-14 , you must meet the following: You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-13 grade level in the Federal government, obtained in either the private or public sector, to include: 1) Providing technical guidance on the application of IT program planning or life-cycle Management; 2) Managing the design of health insurance IT systems and projects related to provider enrollment processes, insurance oversight, consumer support activities, or customer relationship management; AND 3) Overseeing the work of subordinate employees or team members. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Time-in-Grade: To be eligible, current Federal employees must have served at least 52 weeks (one year) at the next lower grade level from the position/grade level(s) to which they are applying. Click the following link to view the occupational questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/13104503