Management and Program Analyst

Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Buffalo Field Office, located in Champlain, NY. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.

Duties

• In this position you will serve as an analyst and/or program advisor to management participating in projects and making recommendations for program improvements. This position starts at a salary of $74,678.00 (GS-11, Step 1) to $116,362.00 (GS-12, Step 10). Typical Duties include: Advising management using qualitative and quantitative methods to assess programs and processes. Supporting policy development, policy evaluation, and policy improvements to achieve organizational goals. Planning and preparing briefings, presentations, and conferences to provide accurate information for decision-making. Representing organizational interests in mission support issues and assisting with human resources policy development. Acting in a confidential role for management policy decisions and serving as a contact for labor and employee relations, including negotiations and agreements. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.

Qualifications

Experience: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Assisting with studies and policy development to improve organizational programs and processes. Providing support to management by analyzing the impact of new laws and agency directives. Assisting with designing and reviewing data tracking systems to ensure accuracy and compliance. Participating in labor and employee relations activities, including negotiations, litigation support, and collective bargaining agreement administration. Assisting with organizational changes by reviewing agreements, preparing reorganization packages, and supporting development of workforce management policies. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Education Substitution GS-11: A Ph.D. or equivalent doctoral degree, three full years of progressively higher-level graduate education leading to such a degree, or an LL.M degree from an accredited college or university may substitute for experience required at this level. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Check with your school to determine how many credit hours comprise three years of graduate study. If that information is not available, use 54 semester or 81 quarter hours. Combining Education and Experience GS-11: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade level and may be computed by first determining your total qualifying experience as a percentage of the experience required for the grade level; then determining your education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify for positions at the grade GS-11. More information on this qualification standard is located here. Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Providing technical assistance to management, coordinating with support staff, and analyzing problems using planning methods and procedures. Interpreting and applying regulations to agency programs, implementing information systems, and reviewing submissions for accuracy and compliance. Planning and developing briefings, presentations, and conferences for supervisors and executives, delivering timely information to support organizational goals. Serving as a contact for Labor and Employee Relations (LER) matters, participating in negotiations, litigation, Collective Bargaining Agreement (CBA) activities, managing data, and supporting union relationships. Reviewing agreements and organizational documents, attending meetings to prepare for changes and staff placement, and representing organizational interests in mission support and labor relations (LER) issues. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience…

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.