Secretary

Summary

The Secretary is responsible for clerical and administrative support functions of the Chief of EMS and other EMS supervisors as needed. Performs secretarial duties in support of the Chief and Assistant Chief, and in some cases, subordinate leadership staff by performing general office work for EMS.

Duties

• This position is located at the James H Quillen VA Medical Center in Johnson City (Mountain Home), TN. The organization is a consolidated work environment that deals with two different departments under Environmental Management Services: Housekeeping and Laundry and Linen. Incumbent serves as the Secretary for the Chief of Environmental Management Services (EMS). Duties include but are not limited too: Processes incoming and outgoing materials such as correspondence, reports, memoranda, and other forms of written communication and routes only that mail to the Chief which requires his personal attention. Maintains appropriate controls to ensure timeliness in response and necessary action. Edits letters, composes letters and reports, reviews correspondence for accuracy and completeness, prepares public presentation outlines, develops standard or form letters and replies to inquiries. Research files and assembles background information about incoming material prior to referral. Maintains accurate and up-to-date filing systems for quick retrieval of appropriate information. Performs office automation duties using such software applications as electronic mail, desktop publishing, calendar, spreadsheet, and/or graphics. Assists other users with selection of applications and appropriate format and procedure pertaining to clerical tasks. Schedules appointments, coordinates meetings, and/or schedule conferences. Maintains the appointment calendar. Drafting meeting agendas and taking and maintaining meeting minutes. Serves as primary timekeeper for the EMS. Produces and maintains records of keys issued to employees and receives keys from employees clearing station. Serves as Primary Records Management Liaison to ensure record management policies and procedures are utilized per VA guidance. Responsible for entering employee and contractor information into USAccess for issuance of PIV credentials. Assists other users with selection of applications and appropriate format and procedure pertaining to clerical tasks. Work Schedule: Monday-Friday, 6:45AM-3:30PM Virtual: This is not a virtual position. Position Description/PD#: Secretary/PD605120 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/10/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. Candidates may be advanced without time restriction to positions up to GS-5 if the position to be filled is no more than two grades above the lowest grade the employee held within the preceding 52 weeks under his or her latest non-temporary competitive appointment. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization. Specialized Experience is defined as: Processing incoming and outgoing correspondence, reports, memoranda, and other forms of written communication. Routing documents, editing letters, composing letters & reports. Reviewing correspondence for accuracy and completeness, preparing presentations, maintaining, and updating filing systems. Maintaining appointment calendar scheduling meetings and taking and maintaining meeting minutes. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Successfully completed 4 years education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite is creditable at grades GS-3 through GS-5 for all positions except Reporting Stenographer, GS-5. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond. Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements. NOTE: Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. ***** Must type 40 wpm***** Preferred Experience: Time Keeping, filing, composing letters and reports, proofreading, Microsoft Office software, scheduling appointments, meeting agendas and minutes, customer service, and good communication skills. You will be rated on the following Competencies for this position: Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Experience refers to paid and unpaid experience, including volunteer work done through Nati…

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.