Health System Specialist

Summary

About the Position: This position is located at A.T. Augusta Medical Center at Fort Belvoir, VA 22060 for the Internal Medicine Clinic and the Neurology Clinic. This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service.

Duties

• Manage Ongoing Professional Practice Evaluation and Focused Professional Practice Evaluation advising leadership on adverse findings.
• Principal advisor on credentialing and privileging.
• Serve as a core member of the Credentials Committee and conducts regular audits to ensure compliance with The Joint Commission (TJC) and Defense Health Agency (DHA) standards.
• Conduct analytical studies to evaluate the efficiency and quality of the credentialing workflows and provider oversight programs.
• Apply methodologies like Lean and Plan-Do-Study-Act (PDSA) cycles to map workflows, target operational bottlenecks (such as credentialing cycle times), and implement sustainable quality enhancements.
• Optimize clinical business operations by extracting and analyzing data from Military Health System (MHS) and enterprise analytics platforms to track enrollment, empanelment, leakage trends, and Defense Health Agency Procedural Instruction compliance.
• Supervise daily administrative functions by planning work, establishing priorities, setting performance standards, and conducting formal performance evaluations for subordinate staff.
• Develop, interpret, and present complex statistical and demographic studies (e.g., operative case logs, ambulatory data reports, and patient satisfaction surveys) to evaluate clinical effectiveness and efficiency.
• Coordinate directorate administrative operations, including records management, executive correspondence, compliance tracking, and front-desk operations.
• Execute human resources management duties, including interviewing and recommending candidates for appointment or promotion, resolving employee complaints, effecting minor disciplinary actions, and directing staff competency and training programs.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes working in a medical treatment facility with various databases and analyzing data; utilizing independent evaluation techniques to gather data, identify trends, and compile performance metrics; and managing delicate provider-relations issues. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-09). OR Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Hospital Administration, Public Health Administration, or related fields such as business or public administration with course work in contracting.. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.