Program Support Asst (OA)

Summary

The incumbent serves as the Program Support Assistant for Biomedical Engineering and Maintenance and Operations Engineering at the Huntington, WV VA Medical Center. The incumbent serves both sections in several capacities, but ultimately provides clerical and administrative support to the section supervisors. The incumbent works in a variety of the service's disciplines including utility plants, building and facilities maintenance, grounds maintenance, and medical equipment maintenance.

Duties

• Major Duties and Responsibilities include, but are not limited to: Plans and carries out program assistant assignments or projects to improve the efficiency, effectiveness and productivity of Engineering service programs. Reviews the purposes, objectives, and requirements of various programs and projects, and tracks progress in meeting objectives and resource use. Adjusts to accommodate program areas with different functions and requirements, and with periodic changes in workloads, budgets, staff levels, work processes, or program objectives. Monitors and studies the progress of extensive projects with different schedules Serves as a central point of contact from which the distribution of work orders, backlogs, status of individual work orders, and operational activities can be readily ascertained. This reporting is critical for service-wide metrics and compliance. Receives, processes, enters, distributes, collects and closes work orders and preventative maintenance schedules (WPS) in the AEMS/MERS computer system using a multitude of activity codes and cost center numbers. Routinely reviews completed work requests to ensure completeness and correctness on time and material cost for all M&O shop employees under their own direction. Reviews the purposes, objectives, and requirements of various Engineering Service programs and projects. Tracks progress in meeting objectives and resource use. Acts as a Contracting Officer Representative (COR) for both sections for short and long- term service contracts. Prepares procurement requests, evaluates proposals for work, and serves as COR for procurement and a variety of complex contracts, while also maintaining procurement and contracting records. Performs a wide variety of administrative and clerical duties for both M&O and BME. Knowledge Required by the Position: The position requires a wide range of data analysis methods in order to assess impact of actions across multiple, varied, and complex processes and systems to gauge the overall statistical and quality objectives. This includes but is not limited to combining data obtained and analyzed from DSS, VISTA, and other integrated and non-integrated databases. This includes knowledge of the assessment and improvement of program effectiveness and the improvement of complex management processes and systems; a comprehensive knowledge of a broad range of administrative directives, policies, regulations, and precedents applicable to the administration of a complex clinical support service across the healthcare system. Possess knowledge of management analysis principles and concepts; a thorough knowledge of the medical facility mission, functions, goals and objectives; organizational structure and individual program responsibilities; and relationships with the service level organizations in order to conduct reviews and evaluations regarding medical facility operations and activities as they relate to the Engineering program. Knowledge of rules, regulations, methods, procedures and practices in a wide variety of administrative management areas (i.e., budget, contracting and procurement, equipment, and property). Ability to train, mentor and monitor suspense and work of staff. Must be skilled in oral and especially written communication to effectively deal with interactions with officials within the Service and others within the medical center. Skill in preparing analytical compliance reporting and other written documents which clearly present facts, issues, recommendations, analysis and actions. Physical Demands: Most of the work is sedentary but occasional standing, walking, stooping and bending is required. Often visits services and directs visitors, patients and vendors to various areas. Position is subject to emotional stress due to a rapid pace and sometimes emergent nature of the work. Work Environment: Work is performed in an office setting with other personnel. There is continuous noise from telephone calls, talking, printers, copie…

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/12/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. In order to qualify for this position at the GS-7 level, you must possess the following: Specialized Experience: One (1) full year of specialized experience that equipped you with the knowledge, skills, and abilities to successfully perform the duties the Program Support Assistant at the full performance level (GS-7), and that is typically in or related to the position to be filled.To be creditable, specialized experience must have been equivalent to at least the next lower grade level (GS-6) in the Federal service. Specialized experience includes experience where you were responsible for providing administrative support functions within a healthcare facility; experienced with procurement processes necessary to obtain goods and services for an office; performing automation duties using such software applications such as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database and/or graphics; assisting in the formulation and execution of budget estimates to include updating budget spreadsheets which are used in briefings; collecting, compiling and tracking data and information; and researching reference materials, regulations, and standards to identify appropriate action necessary to correct problems or issues. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.