INFORMATION TECHNOLOGY SPECIALIST

Summary

You will serve as a IT SPECIALIST in the Department of the Navy of FORWARD SHIP SUSTAINMENT NAPLES, Italy.

Duties

• You will provide expert-level technical support for SATCOM and CANES software, including installations, System Operational Verification Testing (SOVT), troubleshooting, and resolution of trouble tickets and CASREPs (Casualty Reports).
• You will coordinate with In-Service Engineering Agents (ISEAs) and other program stakeholders to ensure proper operation and configuration of systems that CANES depends upon (e.g., ISNS hardware infrastructure, interfacing systems).
• You will review the SATCOM and CANES system documentation and provides detailed feedback and redlines to documentation developers within SATCOM and CANES ISEA/SSA to correct deficiencies and ensure accuracy.
• You will communicate effectively with personnel at all levels, both internal and external, across organizational boundaries. Participates in conferences, meetings, program reviews, technical evaluations, and provides inputs for publications.
• You will maintain current knowledge of the CANES and SATCOM policies, planning, operational technologies, and standards. Modifies standard techniques and develops innovative approaches to address complex technical challenges.
• You will perform infrastructure management configuration and use of hardware and software including Avocent and Black Box KVMs, and associated system/rack components.
• You will provide on-the-job (OJT) familiarization training to fleet personnel regarding loading, maintenance, and troubleshooting of the CANES systems.

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-12 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1. Comprehensive knowledge of network infrastructure, including CANES/ISNS, operating systems (Linux, Windows Server), network protocols (OSPF, DNS, WINS, Active Directory), and security configurations (HBSS). 2. Knowledge of Navy and DoD IT security policies and procedures, and ability to communicate complex technical requirements to non-technical personnel. 3. Knowledge of CAT5/6 cabling and use of Fiber optic medium and devices, and capability to provide OJT familiarization training to the fleet regarding loading, maintenance and troubleshooting. 4. Advanced knowledge to provide expert technical advice, guidance, and recommendations to management and other technical specialists on critical IT issues and apply new solutions to previously unsolvable problems. 5. Ability to apply project management principles, methods, and practices sufficient to develop plans and schedules, define milestones and deliverables and estimating resource requirements sufficient to ensure the integration of IT programs and services; and develop solutions to integration/interoperability issues. 6. Ability to provide TACNET, and MARC2 CB-ISEA technical support to units in C6F and C5F AORs, offering system expertise on Consolidated Afloat Networks and Enterprise Services (CANES)/Integrated Shipboard Network Systems (ISNS). Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series https://www.opm.gov/policy-data-oversight/classification-qualifications/competency-based-policy/general-schedule/2200/2210-competency-based-policy/competency-based-qualification-standard/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. CONDITIONS OF EMPLOYMENT CONTINUED: Cybersecurity Certification: Candidate should obtain and maintain a qualifying Cybersecurity Workforce certification (e.g., Security+, CISSP) within [ 1 year ] of hire. Training and certification costs may be provided by the employer, subject to budgetary constraints. This is a Cyberspace Workforce position, work role code TECHNICIAN SUPPORT SPECIALIST, proficiency level ADVANCED the incumbent is required to obtain and maintain qualifications in DoDM 8140.03 Cyber Workforce Qualification and Department of Navy policies. ADDTIONAL INFORMATION CONTINUED: ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/

Education

THERE ARE NO EDUCATIONAL REQUIREMENTS FOR THIS POSITION.