Supervisory Postal Operations Specialist

Summary

About the Position: This position, Supervisory Postal Operations Specialist, GS-0301-09 serves in the Directorate of Human Resources. The incumbent is responsible for plans and reviews the work schedules and operations of the Postal Service Center and its sections on a regular basis. This position is located in Stuttgart, Germany on Patch Barracks, Panzer Kaserne, or Kelley Barracks.

Duties

• Establish work assignments, set standards for the prompt and efficient processing of mail as well as the maximum utilization of available employees.
• Monitor the status of work progress and make adjustments as necessary to ensure schedules continue to be met.
• Review and administer security procedures to include annual training on suspicious mail handling to all employees.
• Ensure accurate maintenance of records; complete irregularity reports and compile postal survey input for daily, weekly and monthly summary reports to be used for future planning.
• Support and explain management programs to subordinates.
• Set performance standards and make formal appraisals of subordinates within regulatory timelines.
• Investigate employee’s grievances, complaints and conflicts and use informal or formal counseling to resolve.
• Submit “Requests for Personal Actions” (RPAs) thru DCPDS and monitor progress.
• Provide information and advice to customers on USPS, DOD, Army and USAREUR postal regulations and procedures.

Qualifications

The selecting official has requested a competitive and noncompetitive candidate list for this vacancy. If you are eligible for the noncompetitive list, you will be evaluated on basic and/or minimum qualifications, as applicable. While required to answer the assessment questions, non-competitive candidates will not be evaluated against the competitive rating and ranking criteria. The selecting official may select from any of the candidate lists. Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian Employees Applying to OCONUS Positions Excepted Service Overseas Family Member Appointment Family Member Preference (FMP) for Overseas Employment Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouse Preference (MSP) for Overseas Employment Non-Appropriated Fund Instrumentality (NAFI) Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes: 1) Coordinating mail processing or distribution operations to maintain compliance with established delivery schedules or operational standards; and 2) Reconciling postal financial accounts or retail inventories to ensure accurate monetary accountability. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-07). OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages. Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07).

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.