Credentialing Program Assistant (FPPE/OPPE Analyst)

Summary

This position is located at the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Mid-Atlantic Health Care Network (VISN 6), Hampton VA Medical Center, in Hampton, Virginia. The incumbent is responsible for conducting analytical reviews, managing and tracking data, and serving as an advisor to VAMC leadership on key processes related to the Credentialing and Privileging (C&P) program of the VAMC, organizationally aligned under the Chief of Staff Service Line.

Duties

• The incumbent is responsible for the implementation, maintenance, and update of Focused Professional Practice Evaluations (FPPE) and Ongoing Professional Practice Evaluations (OPPE) monitoring systems in support of all divisions of the VAMC; for providers in full-time, part-time, temporary, intermittent, contract, without compensation (WOC) and fee basis appointments in accordance with VHA C&P directives, handbooks and policies, Joint Commission (TJC) Standards, and State and Federal Regulations. Duties include but are not limited to: Reviews and processes credentialing and privileging activities to ensure completeness, accuracy, timeliness, and compliance with established VHA requirements, policies, and procedures. Monitors, coordinates, and tracks Focused Professional Practice Evaluation (FPPE) and Ongoing Professional Practice Evaluation (OPPE) activities, including review of evaluation plans and forms, follow-up on incomplete actions, and maintenance of monitoring systems. Conducts audits and quality reviews of credentialing and privileging records, time-limited credentials, provider files, privileging documents, training requirements, and related compliance activities. Maintains and updates credentialing databases, trackers, and provider information systems, including VetPro and other C&P monitoring tools, to support accurate records and compliance reporting. Reviews, analyzes, and compiles credentialing and privileging data; identifies discrepancies or compliance issues; and prepares reports, findings, and recommendations for corrective action. Provides guidance and technical assistance to service chiefs, providers, administrative staff, and other stakeholders regarding credentialing and privileging requirements, procedures, and documentation. Coordinates credentialing and privileging activities with clinical services, other VA facilities, VISN staff, and external organizations to obtain information, resolve deficiencies, and support timely completion of required actions. Develops, updates, and maintains C&P forms, trackers, procedures, and other administrative tools used to support credentialing, privileging, FPPE, OPPE, and program compliance. Provides training and instruction to staff involved in credentialing and privileging processes and communicates updates regarding applicable policies, procedures, and requirements. Work Schedule: 8am-4:30pm (Monday thru Friday) Virtual: This is not a virtual position. Position Description/PD#: Credentialing Program Assistant (FPPE/OPPE Analyst)/PD50025A Relocation/Recruitment Incentives: Not authorized. Critical Skills Incentive (CSI): Not approved. Permanent Change of Station (PCS): Not authorized.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/06/2026. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Monitors, coordinates, and tracks Focused Professional Practice Evaluation (FPPE) and Ongoing Professional Practice Evaluation (OPPE) activities; develops, updates, and maintains C&P forms, trackers, procedures, and other administrative tools used to support credentialing, privileging, FPPE, OPPE, and program compliance; conducts audits and quality reviews of credentialing and privileging records, time-limited credentials, provider files, privileging documents, training requirements, and related compliance activities; provides training and instruction to staff involved in credentialing and privileging processes and communicates updates regarding applicable policies, procedures, and requirements; coordinates credentialing and privileging activities with clinical services, other VA facilities, VISN staff, and external organizations to obtain information, resolve deficiencies, and support timely completion of required actions. Preferred Experience: Minimum of two years office administrative or credentialing experience. Proficiency with Microsoft Excel, Adobe, and other standard office software applications. Strong organizational skill and experience supporting accreditation activities. Knowledge of applicable JC, OIG, VHA, and regulatory requirements Experience with OPPE and FPPE review, monitoring and compliance reporting. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.