Training and Development Specialist

Common tasks

• Present information with a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
• Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.
• Evaluate modes of training delivery, such as in-person or virtual, to optimize training effectiveness, training costs, or environmental impacts.
• Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
• Offer specific training programs to help workers maintain or improve job skills.
• Monitor, evaluate, or record training activities or program effectiveness.
• Design, plan, organize, or direct orientation and training programs for employees or customers.
• Develop alternative training methods if expected improvements are not seen.
• Evaluate training materials prepared by instructors, such as outlines, text, or handouts.
• Monitor training costs and prepare budget reports to justify expenditures.

Most important skills

Instructing

Teaching people how to do something.

Speaking

Talking to others.

Learning Strategies

Using the best training or teaching strategies for learning new things.

Active Listening

Listening to others, not interrupting, and asking good questions.

Social Perceptiveness

Understanding people's reactions.

Judgment and Decision Making

Thinking about the pros and cons of different options and picking the best one.

Active Learning

Figuring out how to use new ideas or things.

Monitoring

Keeping track of how well people and/or groups are doing in order to make improvements.