HR Quality Assurance (Recruitment & Staffing)

Summary

The incumbent serves as an HR Quality Assurance Specialist evaluating staffing and recruitment actions to ensure compliance with laws, regulations, and policy to promote consistency, accuracy, and quality across HR operations. Location of position: This position is located in the Office of Human Resources (OHR) in GSA's Office of Human Resources Management (OHRM). We are currently filling two vacancies, but additional vacancies may be filled as needed.

Duties

• Performs routine quality reviews of staffing and recruitment cases, including job analyses, vacancy announcements, applicant qualifications, personnel actions, and pay setting. Recommends and implements process improvements to meet quality standards and improve production. Collaborates with leadership to develop, analyze recruitment data and recommend solutions to support quality review activities. Reviews and monitors the use of hiring authorities (merit promotion, delegated examining, pathways, etc.) and recommends solutions to ensure compliance. Develops and delivers training and reference materials to promote consistency and standardization across staffing operations.

Key requirements

• US Citizenship or National (Residents of American Samoa and Swains Island)
• Meet all eligibility criteria within 30 days of the closing date
• Meet time-in-grade within 30 days of the closing date, if applicable
• Register with Selective Service if you are a male born after 12/31/1959
• You must be Delegated Examining (DE) certified or obtain and maintain a DE.

Qualifications

To evaluate your qualifications, your resume must clearly demonstrate how you meet the specialized experience described below. Your resume must not exceed two pages. To ensure your qualifications can be fully evaluated, we recommend including the following information: Name, address, telephone number, email address; Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade); Relevant work experience—should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how you meet the required qualifications in the job announcement. Education, certifications or licensures—If the job announcement requires any education, certifications or licensures, make sure to include the required information and any required documents like transcripts. Your resume should contain enough information to make a valid determination that you fully meet experience requirements for each grade level you are applying to. If you do not provide enough information for us to determine your qualifications, you may be rated ineligible. If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume. The GS-13 salary ranges from $108,173 to $172,980 per year and varies based on location. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected. To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service. Specialized experience is defined as: Conducting quality reviews of recruitment packages, to include job analyses, vacancy announcements, applicant eligibility and qualifications, referral and selection actions, pay setting, and personnel actions across multiples hiring authorities including merit promotion, delegated examining, direct hire, and Pathways; Applying federal HR policies and regulations to identify and resolve compliance issues; Analyzing recruitment data and staffing processes to develop and implement process improvements that enhance staffing quality, consistency and efficiency; and Developing and delivering training, guidance, and reference materials to promote standardized staffing practices.