COMMUNICATIONS SUPPORT SPECIALIST

Summary

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is: To serve as the Communications Support Specialist in the Division of Information Services, Headquarters Air Force Office of Special Investigations (AFOSI). To provide information, technical advice and assistance to all Department of Defense (DOD) components, other federal, state and local agencies, and to AFOSI field units.

Duties

• 1. Manages the administrative processing of requests for information from AFOSI investigative files. 2. Provides guidance and information to all command levels and national agencies. 3. Performs a variety of administrative clerical functions in support of the Agency Release program.

Qualifications

In order to qualify, you must meet the experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Group Coverage Qualification Standards for Administrative and Management Positions for the GS-0301, Miscellaneous Administration and Program Series. https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=Group-Standards SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-09, or equivalent in other pay systems, which includes: processing and releasing sensitive law enforcement and investigative records under the Privacy Act and FOIA guidelines. This includes querying database systems like DCII and I2MS to retrieve case files, applying redactions to protect sensitive investigative techniques and PII, and meeting turnaround deadlines. Additionally, this experience includes coordinating directly with interagency partners, legal counsel, and security adjudicators to clarify request parameters and resolve information release issues. OR EDUCATION: Ph.D. or equivalent doctoral degree OR have completed three full years of progressively higher-level graduate education leading to such a degree OR have a LL.M, if related. (NOTE: You must submit a copy of your transcripts) OR COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. (NOTE: You must submit a copy of your transcripts) FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-09 level is required to meet the time-in-grade requirements for the GS-11 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of the policies, principles, concepts, guidance, procedures, techniques, and methodologies to administering an Information Release for a federal agency including (but not limited to): providing information, technical advice and assistance to all Department of Defense (DOD) components, other federal, state and local agencies, and to AFOSI field units worldwide on a wide variety of assignments; responding to and advising law enforcement agencies on information requests; and responding to all other agency requests for information as appropriate. 2. Knowledge of AFOSI mission, organizations, investigative methods; and guidelines regarding information disclosure and protected information associated with AFOSI. 3. Ability to analyze, plan, and adjust suspense priorities to meet program requirements and objectives within available resources. 4. Ability to communicate, both orally and in writing, clearly, concisely, and with technical accuracy. 5. Knowledge of electronic information technologies as applied to information release including law enforcement and counterintelligence case management systems, databases and SharePoint. 6. Knowledge of various office automation software programs, tools and techniques to support office administrative operations. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Se…

Education

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcripts with the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.