Volunteer Manager and Outreach Coordinator

Summary

You will serve as a Volunteer Manager and Outreach Coordinator with National Park Service. This position serves as the parkwide Volunteer and Outreach Program Manager for Mount Rainier National Park, responsible for planning, developing, and executing all aspects of the parkwide volunteer and outreach programs. Leading the growth of these programs is a primary goal of this position. The Chief of Interpretation, Education and Volunteers directly supervises this position.

Duties

• Some of the major duties you will perform include but are not limited to the following: Plans, develops, implements, and evaluates park-wide volunteer program including the assessment of needs, recruitment, training placements, monitoring, overall program evaluation, policy development, data management, logistical planning, housing, and recognition. Collaborates as part of the division's leadership team to set long-range goals and action plans for the division. Supervises up to 6 seasonal employees and interns, and up to 450 volunteers. Establishes work schedules and priorities and assigns and reviews work. Develops short-and long-range work plans, annual action plans, and implementation strategies of those plans. Provides guidance and assistance to park supervisors. Coordinates and facilitates annual volunteer training.

Qualifications

All qualifications must be met by the closing date of this announcement - 11/12/2026-unless otherwise stated in this vacancy announcement. Competitive candidates must also meet Time-in-Grade requirements as defined in 5 CFR 300, Subpart F. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the work schedule requirement as the service dates will be reflected. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Selective Placement Factors: This position requires a special qualification that has been determined to be essential to perform the duties and will be used as a screen out element. If you do not provide evidence that you possess the following selective factor(s), you will be rated not qualified: You must possess a valid driver's license at time of appointment and maintain throughout employment. -AND- Specialized Experience: To qualify for this position at the GS-11 grade level: To qualify, you must possess at least one full year of specialized experience equivalent to the GS-09 level in the Federal service (obtained in either the public or private sectors). Specialized experience is defined as demonstrated experience: 1) Supervising of permanent and/or temporary staff, including recruitment, hiring, training and onboarding; 2) Preparing and presenting training and development programs; 3) Utilizing computer programs and databases (such as MS Excel, MS Word, and Database management); 4) Scheduling volunteer work and overnight accommodations; 5) Managing a budget consisting of multiple types of funding sources; 6) Cooperating with internal and external partners, to create and manage a cohesive and productive work environment in order to accomplish program goals. You must include hours per week worked. -OR- Education: Successful completion of at least 3 full academic years of progressively higher-level graduate education or Ph.D. or equivalent doctoral degree in a directly related field such as natural resource management, natural sciences, earth sciences, history, archeology, anthropology, park and recreation management, social sciences, museum sciences, business administration, public administration, behavioral sciences, sociology, or other closely related subjects pertinent to the management and protection of natural and cultural resources. You must include transcripts. -OR- Combination of education and experience as listed above. To combine education and experience, first take the number of semester hours (or equivalent) earned towards a Ph. D. or equivalent doctoral degree, in excess of 36 semester hours, and divide by 18 semester hours (or equivalent). Then take the number of months of full-time experience and divide by 12 months. Add the percentages together. The total must equal at least 100 percent to qualify. You must include hours per week and transcripts. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

You must submit a copy of your transcript(s) to support claimed education if substituting education for experience. Transcripts must include your name, school name, grades, credit hours earned, major(s), grade point average or class ranking, and date the degree was conferred, if applicable. A typed list of courses, grades, semester/quarter hours, GPA, etc. will not be accepted. Non-submission may result in being rated not qualified for the position. Unofficial transcripts are acceptable, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work. Foreign Education: To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specializes in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs. For more information on how foreign education is evaluated, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications