Health System Specialist (Operations)

Summary

This position is in the Office of Nursing Services (ONS), a program office within the Office of the Assistant Under Secretary for Health (AUSH) for Patient Care Services (PCS), Veterans Health Administration (VHA), Central Office (CO), with oversight of nursing practice across the enterprise. Office of Nursing Services advises the Chief Nursing Officer and VHA leaders on nursing and patient care, while guiding strategies to improve access, safety, cost-effectiveness, and satisfaction.

Duties

• Major Duties: Conducts fact-finding, research, and investigative techniques to identify problems and recommend resolutions. Identifies errors, incomplete or inconsistent data, and illogical arguments or conclusions in program data and reports, correcting them as appropriate. Develops management options to address complex national planning and implementation issues. Conceives new initiatives and projects to strengthen, facilitate, and integrate ONS programs. Prioritizes tasks to meet deadlines in a fast-paced environment. Prioritizes resource allocations across assigned portfolio and program areas in conjunction with other ONS portfolios. Prepares comprehensive reports, presentations, publications, and responses to incoming task and action requests. Presents documented needs assessments to a diverse audience of internal and external stakeholders. Disseminates best practices and lessons learned across VHA to senior management officials. Work Schedule: Monday - Friday, 8:00am - 4:30pm Compressed/Flexible: Available Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This position may be authorized for Virtual Work. Virtual Work eligibility is for current VA employees that are already subject to the return to the in-person work mandate in their current position. Definition of Virtual Work: Employee works outside of original hiring duty station at a VA-owned or leased space. Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer. Position Description/PD#: Health System Specialist (Operations)/PD45325A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/10/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-13) in the Federal Service, that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities to successfully perform the duties as a Supervisory Health System Specialist - Supervisory Health Professions Education Manager. Qualifying specialized experience is defined as progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. At this level, applicants would have obtained this experience working within a health care setting: (1) Analyzing program or operational data to identify errors, incomplete or inconsistent entries, or unsupported conclusions, correcting them, and researching a complex problem, comparing alternative solutions, and recommending a resolution supported by the findings; (2) Planning, scheduling, and monitoring a project or initiative through completion, including tracking milestones, resources, and deadlines, and prioritizing competing tasks based on importance and scope; and (3) Preparing written reports, executive briefing materials, and talking points, and presenting findings to senior leaders and to audiences with different technical backgrounds or levels of authority. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.