Pharmacy Technician

Common tasks

• Receive written prescription or refill requests and verify that information is complete and accurate.
• Enter prescription information into computer databases.
• Compute charges for medication or equipment dispensed to hospital patients and enter data in computer.
• Establish or maintain patient profiles, including lists of medications taken by individual patients.
• Prepare and process medical insurance claim forms and records.
• Maintain proper storage and security conditions for drugs.
• Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages.
• Answer telephones, responding to questions or requests.
• Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information.
• Operate cash registers to accept payment from customers.

Most important skills

Active Listening

Listening to others, not interrupting, and asking good questions.

Reading Comprehension

Reading work-related information.

Speaking

Talking to others.

Critical Thinking

Thinking about the pros and cons of different ways to solve a problem.

Monitoring

Keeping track of how well people and/or groups are doing in order to make improvements.

Judgment and Decision Making

Thinking about the pros and cons of different options and picking the best one.

Active Learning

Figuring out how to use new ideas or things.

Social Perceptiveness

Understanding people's reactions.